The Southwest Airlines Internal Memo They Don't Want You To See!

June 16th, 2009 | 02:21 pm
Southwest Airlines consistently provides the cheapest flights available.  But in order to do that, and make a profit, they subject you to the worst flying conditions possible.  We recently uncovered this internal memo from one of their chief engineers, that really explains their thought process.
 
 
Comments

12 Responses to "The Southwest Airlines Internal Memo They Don't Want You To See!"

  1. Ontopoyamamma Says:

    I think Continental took this idea....At least my flight this last week was very much like the one described in the memo...

  2. OntoppaObama (Michelle, that is) Says:

    Yeah, Continental sucks balls. America West, though, is THE fucking worst airline in the history of godawful airlines. US Airways bought them out, though, so now they have the title.

  3. Anonymous Says:

    The irony is that SWA probably provides the best flight experience short of having your bank account outright raped.

  4. Anonymous Says:

    That sort of implies that having your bank account raped is BETTER than flying Southwest. Revise, please.

  5. Anonymous Says:

    Gotta agree with the first comment. The memo was clever, but Southwest is hands down the best group to fly with. Cheap tickets, no fees for extra bags and service that typically far exceeds the competitors.

    ...And no. I don't work for Southwest.

  6. Anonymous Says:

    SW rocks. This is obviously a bullsh1t joke flying around, not a real internal memo.

  7. rgar Says:

    I'm glad that there was actual cleverness put into this one.

  8. Anonymous Says:

    This was good, but Southwest is actually about the most painless airline there is. You mos def should have picked a different one. Might I suggest US Airways?

  9. Randy Says:

    I'm pretty sure the "Chief Technical Engineer" of a company would have proper grammar and type "..as I'm not sure I fully understand..." rather than "...as I'm not sure I full understand..."

    Nice try though, but SWA is one of the best airlines I've flown with in recent history hands down.

  10. Anonymous Says:

    Come on... This is ridiculous... I am certain that this type of memo would never be released, not even by the exec's at Enron and we all know they have no moral fibers... I fly often with my job and Southwest is the least expensive, has the nicest seating, most interesting attendants and from what I see, the most updated facilities. I would try to knock down an air liner that deserves it and not SW!

  11. Anonymous Says:

    Fuck Southwest. Worst experience ever. Bitch didn't want to let me on the plane when there was still 15 minutes until take off (more people showed up after me too) and on the return flight they lost my girlfriend's bags. Every airline sucks, but SW sucks the hardest. Rude bitches. Burn in hell, Southwest. Burn in fucking hell.

  12. rachel lentner Says:

    haha, try airtran. i had to move the flight back a day because the person i was traveling with's dad died. they told me that there would be no extra fees because of the circumstances. when i got back they charged me $300 extra and told me there was nothing i could do abut it cuz i had already flown. fml.

  13. Post new comment

    The content of this field is kept private and will not be shown publicly.
    • Allowed HTML tags: <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
    • Lines and paragraphs break automatically.

    More information about formatting options

    CAPTCHA

    If you don't want to figure out this word every time you comment, please either login or register for an account.